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Your Account, Your Rules — Terms That Matter

When you open an account with tati99, you're agreeing to a straightforward set of terms that protect both you and the platform.

Account ownership is yoursDeposits verified in secondsWithdrawals processed dailySupport in your languageYour data stays secure

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What the Terms Actually Cover

tati99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms define how you create and use your account, how your deposits and withdrawals work, and how we handle disputes. When you sign up, you confirm you meet eligibility requirements where local law permits. Deposits via DANA, OVO, GoPay and QRIS are processed once verified,

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and withdrawals are checked for fraud before they leave our system. We retain account data for the duration of your membership and for the period required by law after closure. Your account is personal — no transfers, no sharing, no bots. If you breach these terms,
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we can suspend or close your account without liability. We update these terms occasionally; you'll see the change date at the foot of this page, and any material shift will be announced to your email on file.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US WHEN YOU NEED

How to Contact Us About Your Terms

Questions about how the terms apply to your account? Our support team is here to clarify. Reach out through live chat during lobby hours, email us for detailed policy questions, or check the FAQ below for instant answers. We respond to policy inquiries within one business day.

Team online

Live Chat

Open the chat box in the lobby. Available during your play hours; answers to terms questions usually come back in minutes.

Email Support

Send detailed term questions to [email protected]. We read every message and respond within 24 hours on weekdays.

Account Settings

Review your personal terms agreement, payment method records and communication preferences inside your account dashboard under Privacy.

HOW WE PROTECT YOU

Your Data, Your Account Security, Your Rights

We take data handling seriously because it's yours. Your personal information — name, email, payment method — is encrypted and never sold.

Data Encryption

All personal and payment data travels over HTTPS. We do not share your information with third parties without your consent.

Account Verification

ID and address proof are required once. We verify before your first withdrawal and delete documents 12 months after account closure.

Cookie Consent

Cookies enable session memory and account security. Disable them in your browser settings; you may lose some lobby features if you do.

Withdrawal Verification

Every payout is checked against your registered DANA, OVO, GoPay or QRIS details to stop fraud before funds leave our system.

Data Retention

After you close your account, we keep records for the period required by local law. Full details are available on request.

Your Rights

You can request, update or delete your personal data at any time. Email [email protected] with your account holder name and we'll respond in one business day.

Terms & Conditions — The Questions We Hear Most

Read through answers to the questions real account holders ask about our terms. If you don't see your question here, reach out to [email protected] and we'll clarify.

No. Each person is allowed one account. If we detect multiple accounts from the same device, email or payment method, we'll merge them or close the duplicates without warning. Open one account, keep it in your name, and you're covered.

Change your password immediately via the login page. If you think someone else logged in, contact our support team with your registered email and phone number. We'll review your account activity and secure it. Never share your password, even with support staff.

Yes. Deposits via DANA, OVO, GoPay and QRIS are verified before crediting your account. Withdrawals are checked for fraud against your registered payment method. Once verified, your withdrawal is processed the same day. We keep transaction records for your reference.

We may suspend or close your account. Reasons include using bots, multiple accounts, underage play, fraudulent deposits or withdrawals, or violating local law. If your account is closed, any balance may be forfeited. We'll notify you by email if this happens.

We keep transaction records and verification documents for the period required by local law. Personal contact details are deleted after 12 months unless there's an open dispute. You can request deletion sooner by emailing [email protected].

Yes. If a deposit didn't reach your account, or a withdrawal was charged but didn't arrive, contact support with your transaction ID and payment method. We investigate within two business days. Disputes are resolved through your payment provider if needed.

We do not sell your data. We share information only with payment processors to clear your DANA, OVO, GoPay or QRIS transactions, and with law enforcement where local law requires. You can opt out of marketing emails in your account settings at any time.

Your Account, Your Rules — Terms That Matter

How to Contact Us About Your Terms

Live Chat

Email Support

Account Settings

Your Data, Your Account Security, Your Rights

Data Encryption

Account Verification

Cookie Consent

Withdrawal Verification

Data Retention

Your Rights

Terms & Conditions — The Questions We Hear Most

01 Can I have more than one account with tati99?

02 What happens if I forget my password or someone else accesses my account?

03 Are my deposits and withdrawals protected under the terms?

04 What does tati99 do if I break the terms?

05 How long do you keep my personal data after I close my account?

06 Can I dispute a deposit or withdrawal?

07 Does tati99 share my data with other companies?

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